The Custom mailings feature is designed for sending promotional material, address changes or similar and unlike the reminder mail shots, is specific to the customer and not the vehicle, although you can include vehicle information, if the customer owns more than one vehicle only the first one will be used.

By Selecting Custom Mailings you are able to send out Emails or Print out Letters based on templates you have created in the Document Creator section of the administration area.

You can browse or search for a list of customers, then select them individually or select all for the mail shot

Along the bottom you can choose the letter template and method for sending, followed by Start mailshot

Only the customers listed on the right hand side will be processed by the mail shot, if you choose to send by email and the customer does not have a valid email, they will be skipped but also highlighted in red to indicate that