Categories
Articles - Using Garage Assistant

Creating Documents
To create a new document in Garage Assistant, simply click on New Invoice / Estimate / Job Sheet from the relevant main menu screen.
View

Additional Document Options and Features
The document screen provides a lot more functionality than just creating a document, all optional of course. Below are a few key things you can also do when creating / editing documents.
View

Adding Alerts or Notices
Adding Alerts or Notices for customers / vehicles or documents
View

Customers
Setting up and managing all of you customers within GA4.
View

Customer Privacy Options
GA4 includes various options to help you fulfil your customers wishes in regards to processing their data
View

Vehicles
Setting up and managing you customers vehicles within GA4.
View

Calendar
How to use the calendar within GA4.
View

Account Management and Statements
Managing you account customers and statements within GA4.
View

Expense Manager
Managing your expenses within GA4.
View

Quick Search
Using quick search in GA4
View

Advanced Search
GA4 Advanced search techniques and information.
View

Stock Control
Using the stock Control options within GA4
View

Archives
From this area you will be able to view all documents within the system that you have created
View

Reminders
How to set-up and perform reminders within GA4.
View

Business Reports
Business reports in GA4 are very useful and can be viewed in multiple ways depending on your preference.
View

Business Charts
You can view business charts in GA4 via the Admin > General > Business Charts.
These charts allow you to have a visual representation of your data in a clear and colourful way.
View

Sage Exports
The following guide explains how to export your records from GA4 for use with Sage.
View

Custom Accounts Exporting
This article details the options available for customising exports from GA4 to use in third party accounting applications.
View

CSV Exports
Details on configuring and using CSV exports to extract data as required.
View

Mass Mailing
As well as having the reminder system within GA4 you also have the ability to perform mass (custom) mailings to any or all of your customers in varies different output methods.
View

Attachment Browser
You can attach images and documents to a vehicle and/or customer.
View

Your Accounts & Credits Packs
This area is where you can view all your statistic information and invoices.
View

GA4 VRM Transfers
How to deal with VRM transfers such as private plates being changed between vehicles
View

Importing Customers and Vehicles into GA4
GA4 allows you to import customers and vehicles into the database
View

Importing Stock into GA4
GA4 allows you to import and maintain the stock database using your own stock lists as long as they are in a common format such as CSV
View

Adding Fixed Price Items to Documents
Along side the usual labour and parts, you can also add up to 3 fixed price items to the invoice, these are directly above the invoice figures to the right.
View

Adding Labour to Documents
The labour section as shown below allows you to enter in the items manually, or by choosing select you can automatically populate the information from the Pre Defined Labour Manager section, as long as you have set some items up in the labour manager.
View

Adding a new document
In GA3 you have the ability to create Estimates, Job sheets or Invoices and later convert from these types for instance, converting an estimate to an invoice.
View

Performing Updates
We regularly release updates for Garage Assistant, these are available as downloads.
Updating is quite straight forward but essential that you follow these steps.
View

Backing up and Restoring
Performing a backup is the single most important task you should ever do in Garage Assistant, for this purpose we have designed Garage Assistant to prompt you after daily after 4pm to do a backup if you have not yet done so.
View

Advanced Search Techniques in GA3
The following article provides a number of techniques for searching within GA3
View

Whats the easiest way to transfer GA3 to a NEW PC
If you are replacing your old PC and want to know the easiest way to transfer everything across follow these simple instructions
View

How can I change an invoice number
Garage Assistant allows you to change invoice numbers to fill in any blanks or if an error has been made.
To do this, you must first create an invoice or edit and existing one.
View

Changing prices in setup does not work
View

Generating Charts
GA3 has a number of charts available to view / print and more are being added within updates over time
View

Generating Reports
Business Reports
View

Printing Statements
To view print account statements you will need to go to
1. Admin
2. Manage Account Customers
View

Viewing Accounts and Balances
Customer Account Management
View

Custom Mailshots
Sending Custom Mailshots to selected customers
View

Performing Mailshots
When vehicles in your database are approaching the date of a reminder you will be able to perform the mailshot.
View

Creating new customers
You are not required to add customers into the database prior to creating a document unless the customer is to hold an account with you
If you want to add customers you can do so by clicking either Add New Customer or Add Account Customer buttons
View

Document Specific Options
Topics in this section
Estimate options
Job Sheets options
Invoices options
View

Setting Reminders
On the document screens you will also be able to view and set reminders as long as a vehicle registration is entered first.
View

Adding MOT Tests to Documents
For ease of use GA3 contains a quick select MOT options area, you can pre-configure the MOT pricing in the setup wizard along with options for outsourced MOTS and up to 3 classes of vehicle.
View

Adding Parts to Documents
The Parts section as shown below allows you to either enter parts in manually, or you can choose a part from the stock control system, there are a variety of options and interactions for parts which we will also briefly explain..
View

Customers & Vehicles
Whilst each document type has its own purpose, for consistency the general layout applies to all types with small differences which will be outlined below.
View

Restoring your data
If you ever needed to restore a backup you can select Restore from Custom or Restore from Last Backup.
View

Scheduling Appointments
GA3 allows you to schedule appointments throughout a series of work bays with colour coded job types for ease of viewing.
View

Finding Records using QuickSearch
Garage Assistant contains a single field (google style) search allowing you to find any documents, customers, vehicles or appointments quickly with little effort.
View

GA3 System and data backup options
By default GA3 will perform it's backups to a folder on your local hard drive called GA_Backup.
View

Sage export options and configuration
If you are going to be using the sage exporting facilities in GA3 you will first need to set up some of the options to match those set in sage, such as Nominal Codes and how you want the data to be exported.
View

Status, Sort Order and Colours
Each document can have a colour coded status, which can be set to display in any specified order in various lists.
View

Required Fields
Garage Assistant allows you to force a number of fields to be required before an invoice is allowed to be issued.
This helps to keep your database consistent and ensure you don't miss any important details.
View

Makes and Models Database
Depending on your needs, GA3 allows you to edit the vehicle makes & model database and also allows you to import using 3 pre-set options
View

How to retrieve an account customer that was deleted.
How to retrieve an account customer that was deleted by mistake and restore the vehicle and account history.
View

Various ways of adding parts to documents / stock
The Parts section allows you to either enter parts in manually, or you can choose a part from the stock control system, there are a variety of options and interactions for parts which we will also briefly explain..
View

How can I change the invoice number sequence
If you wish to change the next invoice number and subsequent numbers on a system with data already in place, follow these steps.
View

Dealing with Private Number Plates
Garage Assistant can handle private number plates retaining history, however since there can be two different scenarios, there is also two ways of dealing with it..
View

Can I import my own stock list into GA2 / GA3
GA2 / GA3 allows you to import and maintain the stock database using your own stock lists as long as they are in a common format such as CSV
View

How do you purchase VRM or SMS Credits
Purchasing credits for the VRM or SMS system can only be done directly within GA2 or GA3 via the Tools Menu
View

Transfer Data from Unipart Kis / Unipart Direct
In GA3 Version 3.006 onwards, we provide a migration tool so you can transfer your data from one of the above unipart systems at your convenience. The entire process is extremely simple, with only a few clicks required and absolutely no technical experience.
View

Creating and managing appointments in GA3
GA3 allows you to schedule appointments throughout a series of work bays with colour coded job types for ease of viewing.
Simply click and drag between the required start and end time to add a new appointment.
Play

Exporting your data to Sage
See how easy it is to export your data to Sage. This step by step video uses Sage 50 Accounts 2010 V16, however the data files are compatible with earlier versions, including Instant Accounts and even TAS Books.
Play

Using the labour manager to save time
See how easy it is to populate your database with predefined / menu jobs for faster data entry. You can use it for single line descriptions or complete jobs including labour, parts, advisories and fixed prices.
Play

Fast and Powerful Searching
Take a look at the quick search facilities in GA3, allowing you to use a
single search box to find data from many sections of GA3, including
documents, appointments, customers and vehicles.
Play

Appointments made easy in GA3
See how easy it is to create appointments in GA3. You can also create documents from an appointment, passing over the details to save double entry of your customers details.
View

Paying Account Balances
To pay balances off an account you will need to go to
1. Admin
2. Manage Account Customers
View

Policy Excess Invoices
If you are carrying out an insurance relating job for a customer, the chances are you may need to issue the customer with an invoice for their insurance policy excess, whilst showing this on the original invoice to the insurance company.
View

Raising Credit Notes
There are two ways to raise credit notes in GA3, both have their differences which will be outlined here
View

How to create policy excess documents in GA3
If you are carrying out an insurance relating job for a customer, the chances are you may need to issue the customer with an invoice for their insurance policy excess, whilst showing this on the original invoice to the insurance company.
View

Re-allocating an Invoice number
Re-allocating a missing Invoice number
View

Update Roll Back Information
Update Roll Back Information