Help and Information Centre - General Support Information


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Articles - General Support Information


ViewArticle: Data Backups - Off site backups are important!

Data Backups - Off site backups are important!
This article provides info on Backing up, backup locations, Restoring a backup and Clean-Up of old backups. Garage Assistant data is held locally to the PC its installed on, so backups are critical.


ViewArticle: Transferring GA4 from one computer to another

Transferring GA4 from one computer to another
Step by step guide to transfer GA4 from one computer to another


ViewArticle: How to Fix PDF / Email Attachment Issues - Error (-30) (-20)

How to Fix PDF / Email Attachment Issues - Error (-30) (-20)
After upgrading or updating Windows you may find saving as PDF, Email Attachments and Print Preview no longer works as expected and comes up with a not printer not activated -30 (or similar) error.


ViewArticle: Using your Email Account and Two-Step Authentication

Using your Email Account and Two-Step Authentication
When setting up the email settings in Garage Assistant, if authentication fails it may be due to two-step authentication. Read more.


ViewArticle: GA4 shuts down / crashes when printing

GA4 shuts down / crashes when printing
If you are experiencing crashing whilst printing in GA4, follow these steps


ViewArticle: GA4: New & Improved Features over GA3

GA4: New & Improved Features over GA3
Features that have been added or improved in GA4 compared with GA3.


ViewArticle: Upgrading to GA4 from GA3 or GA2

Upgrading to GA4 from GA3 or GA2
Step by step by guide for upgrading to GA4 from earlier versions


ViewArticle: Your Accounts & Credits Packs

Your Accounts & Credits Packs
This area is where you can view all your statistic information and invoices.


ViewArticle: Custom Accounts Exporting

Custom Accounts Exporting
This article details the options available for customising exports from GA4 to use in third party accounting applications.